Tropical Storm Zeta

Update 5:00 am

Sawnee EMC is experiencing widespread outages throughout our service area due to Tropical Storm Zeta. Currently over 10,000 members are without power. Please continue to check back for additional updates and visit our Outage Center at https://www.sawnee.com/my-outage.

Update 4:30 AM

We are beginning to see widespread power outages in the western part of our service territory. Crews have already been assigned to these outages. The worst of the winds are predicted to arrive between 5 am and 6 am, so please be prepared just in case you experience an outage at your location. We will respond to outages immediately as they occur. You can find outage resources on our website at sawnee.com/my-outage . Please remember that your electric meter is designed to notify our control center if your location loses power. Nevertheless, you can still report an outage via our free app for iOS and Android, our online report outage form, by texting OUT to 768482, or by calling our Customer Call Center at 770-887-2363. Learn more.

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Contact Us

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Phone Numbers:

Customer Service Center

(770) 887-2363

Fax (678) 947-3368

TDD (770) 781-4271

(800) 635-9131

Text (678) 999-8124

Email CustomerService@sawnee.com

Business Hours:

Mon.-Fri. 7am-7pm

Directions:

Headquarters (Cumming)

Our main offices are located on Atlanta Highway in Cumming. Take GA 400 to Exit #14 (GA 20), then go west 1/2 mile to GA 9 and turn right, the office is on left at 543 Atlanta Highway.

Physical Address:

Sawnee EMC

543 Atlanta Highway

Cumming, GA 30040

Postal Address:

P.O. Box 266

Cumming, GA 30028-0266

Sawnee Electric Membership Foundation

P.O Box 1174

Cumming, GA 30028

Fax: 678-513-8106

Learn more about the Foundation